1. Return Policy
We take great care in ensuring the quality of our products. However, due to the nature of our offerings and the payment method (cash on delivery), we do not accept returns once the product has been delivered. We encourage you to carefully review your order before confirming your purchase.
2. Damaged or Defective Products
In the unlikely event that you receive a damaged or defective product, please contact us immediately. We will review the situation and, if the product is deemed defective, we will arrange for a suitable solution. Please ensure to report any damages within 48 hours of delivery to ensure the issue is addressed promptly.
3. Exchanges
At this time, we do not offer exchanges. We recommend reviewing the product details carefully before placing your order. If you have any questions about a product, please feel free to reach out to us before making a purchase.
4. Refund Policy
As we only offer cash on delivery as a payment method, refunds are not applicable once the order has been delivered. If there is an issue with your order, please contact us directly, and we will do our best to resolve the situation in a timely manner.
5. Contact Us
If you have any questions or concerns about your order, or if you wish to report a damaged or defective item, please contact us as soon as possible at [email protected]. Our team will assist you in resolving any issues in accordance with our policies.